Cowan + Associates

Strategic Planning & Design

Strategic store design is an extension of how brands are positioned and ultimately perceived in the market place. Where effective human interaction, interpersonal communication and personal selling will always affect persuasion at retail, we know a consistent message sent by the physical environment and visual merchandising significantly impacts consumer behavior and the motivation to purchase a specific brand or to buy from a specific store.

The goal of strategic design is to promote sales through the function and form of the environment; enhanced sensory perceptions, navigation and display that deliver a brand-consistent message throughout the environment. We translate proven retailing principals, research & knowledge, and intuitive thinking into strategic plans, concept drawings and merchandising solutions that get results.  The combination of product, service techniques and a strategic store design can transform consumers into repeat customers and ultimately brand evangelists.